Cancellation & Modification
At Classic™, we understand that plans change. If you need to cancel or modify an order, we're here to assist—within certain timeframes and conditions outlined below.
1. Order Cancellation
If you wish to cancel your order, please contact us as soon as possible at support@classicgarage.shop. Cancellations can only be accepted if the order has not yet been processed or shipped.
Once an order has entered fulfillment or has been dispatched, we are unable to cancel it. In this case, you may refer to our Refund & Returns Policy to initiate a return after delivery.
2. Order Modifications
We allow order modifications within 12 hours of purchase. Modifications include changes to:
- Shipping address
- Contact information
- Product variant (e.g., size, color)
- Quantity adjustments
To request a modification, email us with your order number and details of the change. After the 12-hour window, we cannot guarantee any changes due to processing timelines.
3. Customized or Made-to-Order Items
Orders that include custom-made or made-to-order products are final and cannot be canceled or modified once confirmed. These products are built to your specifications and begin production shortly after the order is placed.
Classic™ Company Information
Brand: Classic™ (by VPC TRADING INVESTMENT CO., LTD)
U.S. Office: 1234 W Magnolia Blvd, Suite 201, Burbank, CA 91506, USA
Vietnam Office: Floors 2–4, No. 2 Pho Duc Chinh St, Nguyen Thai Binh Ward, District 1, HCMC
Phone: +1 413 724 4866
Email: support@classicgarage.shop
Website: www.classicgarage.shop